Summary of your purchase | Shambala SPA Florianópolis

RESUMO DA SUA COMPRA

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ATTENTION!

For purchases from Monday through Friday, you will receive your voucher within 24 hours. Purchases made on Saturdays or Sundays, the maximum time limit for sending the voucher is 48 hours.
We ask that cancellations be notified at least 4 hours in advance for appointments from Monday to Saturday. For Sunday appointments, cancellation must be notified by 7pm on the previous Saturday. In the event of a no-show, the cost of the appointment will be deducted from the Package, Gift Card or Booking Fee.
The Buy 5 Get +1 packages do not include 75-minute therapies.
In case of delay, the time will be deducted from your attendance.
Packages or Gift Cards are valid for 6 months from the date of purchase.
If you exceed the 6-month usage period of the Package or Gift Card, you can recover it by paying 50% of the value of the therapies.
Discount coupons are not cumulative, are not valid for packages or items on offer, and can only be used once per customer.
The packages of the Buy 5, Get 6 promotion are for individual use of the same therapy and are valid for 6 months after purchase.
To guarantee your first appointment, a 50% booking fee will be charged at the time of booking.